Terms of Service

Agreement to Terms

These Terms of Service ("Terms") govern your use of WabSync's WhatsApp integration and automation platform ("Service") operated by WabSync ("us", "we", or "our").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

Service Description

WabSync provides a platform that enables businesses to integrate WhatsApp messaging into their operations, including:

• Automated WhatsApp messaging and responses
• Customer communication management
• WhatsApp API integration services
• Message analytics and reporting
• Multi-device WhatsApp session management

User Accounts

To use certain features of our Service, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

Acceptable Use Policy

You agree not to use the Service to:

• Send unsolicited commercial messages (spam)
• Violate any laws, regulations, or third-party rights
• Transmit harmful, offensive, or inappropriate content
• Impersonate others or provide false information
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Use the Service for any fraudulent or illegal activities
• Violate WhatsApp's Terms of Service or Business Policy

WhatsApp Compliance

By using our Service, you acknowledge and agree that:

• You must comply with WhatsApp's Terms of Service and Business Policy
• You are responsible for obtaining proper consent before messaging users
• You must respect WhatsApp's messaging limits and guidelines
• We are not liable for any suspension or termination of your WhatsApp account
• You understand that WhatsApp policies may change and affect our Service

Payment Terms

Subscription Fees

Our Service is provided on a subscription basis. You agree to pay all applicable fees as described in your chosen plan.

Billing

• Fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We may change our fees with 30 days' notice
• Failed payments may result in service suspension
• You are responsible for all taxes related to your use of the Service

Data and Privacy

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy. By using the Service, you consent to such collection and use.

You retain ownership of your data. We may access your data only as necessary to provide the Service or as required by law.

Service Availability

We strive to maintain high availability of our Service, but we do not guarantee uninterrupted access. The Service may be unavailable due to:

• Scheduled maintenance
• Technical issues or emergencies
• Third-party service dependencies (including WhatsApp)
• Force majeure events

Intellectual Property

The Service and its original content, features, and functionality are owned by WabSync and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our express written permission.

Limitation of Liability

To the fullest extent permitted by law, WabSync shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, data, or business opportunities
• Service interruptions or delays
• Third-party actions (including WhatsApp policy changes)
• Data breaches or security incidents

Our total liability shall not exceed the amount paid by you for the Service in the 12 months preceding the claim.

Termination

Either party may terminate this agreement at any time:

• You may cancel your subscription at any time through your account settings
• We may suspend or terminate your account for violation of these Terms
• We may discontinue the Service with reasonable notice
• Upon termination, your right to use the Service ceases immediately

Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or the Service, the parties agree to first attempt to resolve the dispute through good faith negotiations.

If a dispute cannot be resolved through negotiation, it shall be resolved through binding arbitration in accordance with the rules of [Applicable Arbitration Organization] in [Jurisdiction].

Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by:

• Posting the updated Terms on our website
• Sending email notification to registered users
• Updating the "Last updated" date

Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.

Governing Law

These Terms shall be governed and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Contact Information

If you have any questions about these Terms of Service, please contact us: